Effective Date: April 16, 2026

This Privacy Policy describes how SH Americas, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information in connection with its business operations.

1. Information We Collect

We may collect the following types of information:

Personal Information

a.    Full name

b.    Email address

c.    Phone number (including WhatsApp contact)

d.    Company name

e.    Billing and shipping address

Business Information

a.    Company name, address, and contact details

b.    Tax identification numbers

c.    Payment and billing information

d.    Purchase history

e.    Product preferences

f.     Communication records

Transactional Information

a.    Order history

b.    Shipping and logistics details

c.    Communications related to transactions

Technical Information/Automatically Collected Information

a.    IP address

b.    Browser type

c.    Device information

d.    Website usage data (if applicable)

e.    Cookies and tracking information

2. How We Use Information

We use collected information to:

a.    Process and fulfill orders

b.    Provide customer support

c.    Send transactional and service-related communications

d.    Communicate marketing offers, promotions, and product updates

e.    Improve our website, products, and services

f.     Conduct analytics and advertising campaigns

g.    Comply with legal and regulatory obligations

h.    Comply with legal and regulatory obligations

i.      Prevent fraud and ensure security

3. Sharing of Information

We may share information with:

a.    Shipping and Logistics providers and carriers

b.    Suppliers

c.    Marketing and advertising platforms (e.g., Google, Meta)

d.    CRM and email marketing tools (Mailchimp)

e.    IT and service providers supporting our operations

f.     Payment processors and financial institutions

g.    Government authorities where required by law

h.    Professional advisors (legal, accounting)

We do not sell personal information.

4. International Transfers

Given that a portion of our operations include Latin America and the Caribbean, information may be transferred internationally. We take reasonable steps to ensure appropriate safeguards are in place.

5. Data Retention

We retain information for as long as necessary to fulfill business and legal obligations, including tax and accounting requirements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure.

7. Your Rights

Depending on applicable law, you may have rights to:

a.    Access your information

b.    Correct inaccurate information

c.    Request correction or deletion

d.    Object to certain processing

e.    Withdraw consent at any time

California Privacy Rights

If you are a California resident, you have the right to:

a.    Know what personal data we collect and how it is used

b.    Request deletion of your personal information

c.    Opt out of the sharing of personal data for advertising purposes

d.    Not be discriminated against for exercising your rights

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) and if we transact business with you , we process your personal data based on:

a.    Your consent

b.    The performance of a contract

c.    Compliance with legal obligations

d.    Our legitimate business interests (such as improving services and marketing)

Requests may be submitted to info@shamericas.com.

8. Cookies and Tracking

If the Company operates a website, cookies or similar technologies may be used to enhance user experience and analyze traffic.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 13 years old, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

12. Contact Information

For questions regarding this Privacy Policy, please contact:

SH Americas                                                                                                                                    

Website: https://shamericas.com